Customer Service for Customs Brokerage and Forwarding

QUALIFICATIONS:

NEWLY GRADUATE OF CUSTOMS ADMINISTRATION ARE WELCOME - AS LONG AS WILLING TO BE TRAIN

ANY 4 YEAR COURSE AS LONG AS HAVE EXPERIENCE IN FORWARDING, BROKERAGE AND SHIPPING LINES



JOB RESPONSIBILITIES:

Monitor airlines and shipping lines updates

Assist on time request of rates from airline & shipping lines for regular destinations



Attend to inquiries of clients and customers



Monitor & report to department head all clients complaints



Attend to required report of TOP Management



Visit clients to check on their required services and performance



Monitor shipment irregularity report and to department head based on standard report form (Per case)



Prepare supporting documents needed for claims



Monitor destination holiday status



- submit report to department head for analysis & dissemination to clients



Monito...