Opportunity Description
Customer Service- Claims and Renewals
Dartford
Monday-Friday | 9am-5pm
£25,000 - £28,000 per annum
Join a friendly, sociable team!
We're working with a local Insurance business, looking for motivated Customer Service Advisors to join their Dartford office in various roles within the Renewals and Claims teams. This is a fantastic opportunity for someone who enjoys building relationships and delivering great customer service
The Role:
You'll be responsible for managing a portfolio of existing customers, ensuring their policies are up to date and deliver the best value.
Your day-to-day will include:
Proactively contacting customers ahead of renewal
Reviewing policies and discussing any changes needed
Speaking to Customers Face to face to assess their claims
Investigating dashcam footage and analysing evidence for claims
Helping clients secure the best pricing and cover options
Handling objections and retaining customers l...
Dartford
Monday-Friday | 9am-5pm
£25,000 - £28,000 per annum
Join a friendly, sociable team!
We're working with a local Insurance business, looking for motivated Customer Service Advisors to join their Dartford office in various roles within the Renewals and Claims teams. This is a fantastic opportunity for someone who enjoys building relationships and delivering great customer service
The Role:
You'll be responsible for managing a portfolio of existing customers, ensuring their policies are up to date and deliver the best value.
Your day-to-day will include:
Proactively contacting customers ahead of renewal
Reviewing policies and discussing any changes needed
Speaking to Customers Face to face to assess their claims
Investigating dashcam footage and analysing evidence for claims
Helping clients secure the best pricing and cover options
Handling objections and retaining customers l...
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