Customer Service (IT Products and Services)

REQUIREMENTS Knowledgeable in IT Products and Services Candidates with customer service experience are preferred Fresh candidates are also welcome to apply RESPONSIBILITIES To do database calling and updating for existing and raw customers To perform minimum 50 calls per day To update Hubspot/CRM portal on sales opportunity & leads Responsible for products leads, funnel reports, sales follow up To answer customers' queries on product areas To provide quotation to customers To attend in-house technical/ sales training when necessary To check product costing and information To perform administrative duties as assigned