Customer Service Lead

CG Recruitment is seeking a Customer Service Administrator Lead to join an Operations Team based in Liverpool.

In this role, you will act as the primary point of contact for customer enquiries, ensuring clear communication and a high standard of service. You will support day-to-day operations by managing orders, coordinating with internal teams, and maintaining accurate records, contributing to both customer satisfaction and operational efficiency in a fast-paced environment.

This is a great opportunity for someone with strong organisational skills and a customer-focused mindset to join a well-established and growing business. You will work within a collaborative team where your contribution plays a key role in enhancing the overall client experience.

Permanent position- Monday to Friday  (7:30am-3:30pm)

Key responsibilities include:

• Responding to customer enquiries via phone and email in a timely and professional mann...