Customer Service & Loyalty Line Advisor, Part Time, Fixed Term

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

We are seeking an experienced and customer-focused Customer Services Advisor to join Brown Thomas Arnotts on a Part Time (30hr), Fixed Term (6 months) basis. Based in our Arnotts building on Henry Street, this role is responsible for delivering an unrivalled 5* customer experience across all communication channels, including email, chatbot, web portal and telephone.

The role will support the Customer Service & Switchboard team, ensuring operational ...