Opportunity Description
QUALIFICATIONS:
Minimum Education Level Associates Degree or equivalent experience
Minimum 1-3 years of experience Prefer customer service/operations background
Excellent communication skills, both written and verbal
Excellent customer service skills
Detail-oriented
Proficient in MS Office
Ability to work and multi-task in a fast paced environment
WORKING SET UP
Hybrid Set up until May 2023- 3x work onsite
Full onsite on mid May or April 2023
Night shift Schedule
JOB DESCRIPTION
Manipulation of service events associated with new contract bookings to ensure proper alignment based on history and contractual term.
Generate standard and custom reports to monitor workload and service comple...
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