Customer Service Manager - Lead a High-Impact Team

The Coffee Bean & Tea Leaf® in Kuala Lumpur is looking for a highly motivated Manager, Customer Service to oversee daily operations of the customer service team. You will lead efforts to ensure exceptional service and drive continuous improvement in team performance.

The ideal candidate has 6-7 years of experience in customer service, preferably in the F&B or Retail sector, with strong competencies in project management and proficiency in MS Office. Join us and contribute to our passion for coffee and tea.