Customer Service Manager

Welcome Break, Warwick South, M40 Services, CV35 0AA

Full-time role | Rewarding salary package up to £36,000 with annual bonus | £10 meal allowance every shift

Ready to lead from the front and set the standards that customers notice straight away? As a Customer Service Manager at Welcome Break, you’ll lead our customer service and maintenance teams to deliver exceptional service, immaculate facilities and a safe, welcoming environment for every customer on the move.

This is a hands‑on leadership role where you’ll take ownership of site cleanliness and hygiene, support proactive and reactive maintenance, and make sure health & safety and compliance standards are followed across all areas. You will work closely with the Site Leader and the customer service team, stepping in to solve problems quickly and keeping everything running smoothly behind the scenes.

A Customer Service Manager will also lead on audits and inspec...