Customer Service Manager X2

What We’re All About at Kroo

Kroo has a big vision: to be the first bank that is both trusted and loved by its customers. We are helping people take control of their financial future and achieve their goals, while making a positive impact on the planet.

Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big and relentlessly pursue our goals. We like to be bold, break new ground and never stop learning. Most importantly, we are on this journey together.

How You Will Contribute

As a Customer Service Manager within Personal Banking, you will lead our customer service team, ensuring that every customer receives exceptional support across live chat, email, phone and social media channels. This role requires a dynamic leader who can inspire, develop and motivate a high performing team, while driving continuous improvements across our customer service operations.

We are growing our leadersh...