Customer Service Officer, Almondbank Centre, 505.72 - WEL10497

Advert 23 hrs per week, 52 week per year - Fixed Term until 31 Oct 2026 Please note, that although a base building has been given, post holder will be required to work from other buildings within the neighbourhood or wider West Lothian. Customer and Community Services are looking to recruit a Customer Service Officer. This is a public facing role which involves communicating with customers face to face, on the phone or by email. The post holder will work as a member of a customer focused team and will be responsible for delivering a range of tasks with a focus on library work. These tasks can include: Carry out a wide range of tasks within our libraries including processing and shelving book stock, data and information management, creating displays. Plan, promote and host reading initiatives and customer events (eg Bookbug, author visits) Build and maintain links and relationships with community groups, schools and organisations Provide basic IT support to customers Reception duties Ma...