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Customer Service Officer – Forex

Superior People Recruitment

Chatswood, New South Wales, Australia Full-time June 11, 2026
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Opportunity Description


A leading global financial technology company based in Sydney, are seeking a motivated Customer Success Officer to join a dynamic foreign exchange dealing team.


Reporting to the Team Leader, you will be responsible for ensuring clients achieve their goals by effectively using products and services. You will act as a liaison between the clients and internal teams, providing support and insights to enhance customer satisfaction and retention.


Bilingual in English and any Southeast Asian language such as Mandarin, Vietnamese, Thai, Bahasa, or similar. 

  • Client onboarding: Facilitate a smooth onboarding process for new clients.
  • Customer Support: Address client inquiries and issues promptly via email, phone, and chat, providing solutions and guidance to enhance their experience.
  • Relationship management: Use your interpersonal skills to build and maintain relationships with prospective and existing customers.
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    • Full-time Information and Record Clerks

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    Opportunity Details

    Location Chatswood, New South Wales
    Country Australia
    Type Full-time
    Category Information and Record Clerks
    Posted June 11, 2026
    Deadline July 21, 2026

    About Superior People Recruitment

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    Superior People Recruitment

    Chatswood, Australia

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