Customer Service Officer (ID: 693594)

Join a dynamic team where you will engage with customers and provide tailored solutions to meet their needs. This role offers a unique blend of problem-solving and customer service, ensuring satisfaction at every interaction.

• Conduct in-person engagement by greeting visitors and addressing inquiries through direct walk-ins or scheduled appointments.
• Facilitate on-site viewings, assessing customers' storage requirements and recommending suitable options and services.
• Process transactions at the branch counter, including sign-ups, payments, move-ins, move-outs, and merchandise sales.
• Manage customer complaints effectively, demonstrating composure and conflict resolution skills.
• Oversee inventory and asset control, ensuring proper organization and requisition of on-site supplies.
• Conduct facility inspections to maintain safety, cleanliness, and brand standards while coordinati...