Opportunity Description
Job Description
Responsibilities
- Attend to vessel-related enquiries from shipowners, ship operators, and charterers via phone, email, and online portals, ensuring prompt and professional resolution of requests.
- Coordinate port arrival and departure logistics by liaising with port authorities, terminal operators, and vessel agents to facilitate smooth vessel clearance.
- Process and verify shipping documentation including bills of lading, cargo manifests, and customs declarations using port management systems.
- Monitor vessel schedules and berth allocations through maritime operations software, proactively flagging delays or changes to relevant stakeholders.
- Liaise with internal operations, logistics, and finance teams to ensure accurate billing of port dues, agency fees, and ancillary charges via ERP platforms.
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