Customer Service Officer

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 5 November 2025, CLI had S$120 billion of funds under management. CLI holds stakes in eight listed real estate investment trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation‑theme strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self‑storage, data centres and private credit.

Job Description

• Support customer requests and enquiries
• Provide timely and accurate information and clarification for customer queries
• Answer inbound customer service calls and make outbound calls
• Address customer issues or compliants and determine appropriate course of action for effective resolution
• Document details of customer communica...