Customer Service Officer

Customer Service Officer | Government Business Systems

• Port Adelaide, SA
• ASO3 Equivalent
• 2 x Contract Roles Available - ASAP start to Jul 2026 / Nov 2026

The Opportunity
A major State Government shared services provider is seeking two proactive Customer Service Officers to join a fast-paced Service Desk Team in Port Adelaide.

These roles are at the frontline of business systems support, ensuring government users have the access and technical guidance they need to keep operations running smoothly.

• Front-line Support: Providing high-quality customer service via phone and email.
• Technical Troubleshooting: Resolving functionality issues for key applications (including Basware, CHRIS21, HR21, and Masterpiece).
• Access Management: Processing user access requests and supporting systems like the Purchase Card Expense Manage...