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Customer Service Officer - Singapore Airlines Service Centre at ION Orchard

Singapore Airlines

singapore, singapore, Singapore Full-time June 22, 2026
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Opportunity Description

Job Description

The successful candidate will be part of SIA's Sales & Marketing Division.

Key Responsibilities include:

  • Attend to walk-in customers and perform frontline services at the Service Centre located in ION Orchard. These include: Attending to general enquiries
    Providing reservations and ticketing services (e.g. making or changing flight bookings, issuing/reissuing tickets, processing refunds)
    Handling membership related transactions

  • Assist in backroom administrative functions and other ad-hoc duties if necessary

  • He/She will be rostered for shifts within the daily operating hours of 9am to 6:30pm, including weekends and public holidays, on a rotational basis
     

    • Requirements

  • Minimum of NITEC/Higher NITEC or equivalent

  • Work experience in the airline/travel industry or customer services, with knowledge of airline tariffs and ticketing will be an added advantag...
    • Full-time Information and Record Clerks

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    Opportunity Details

    Location singapore, singapore
    Country Singapore
    Type Full-time
    Category Information and Record Clerks
    Posted June 22, 2026
    Deadline August 01, 2026

    About Singapore Airlines

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    Singapore Airlines

    singapore, Singapore

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