Customer Service Officer

Confidentiality:
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is a global technology company driving innovation in AI-powered products and experiences. Founded by a team with backgrounds in top-tier tech companies, we operate across Singapore, Japan, China, and Malaysia, serving a global user base of over 28 million. With a rapidly expanding portfolio of AI-driven applications, is in a high-growth phase, combining cutting-edge technology, product experimentation, and scalable business models. Our flat organizational structure and fast-paced environment foster bold ideas, agile execution, and impactful product development on a global scale.
Visit our product website: the Role As a Customer Service Officer, you will be the first point of contact for users of our AI mobile applications. Your primary responsibility is to manage user feedback, resolve inquiries, and ensure timely follow-ups that reflect our commitment to excellence and innovation.
Key Responsibiliti...