Customer Service Officer - Thailand

Who are we? 

Yedda is an AI company that aims to improve clients' performance by providing visibility to data that has historically been difficult to access. We do this by analysing feeds from existing CCTV systems and measuring selected visual actions in real time. Yedda helps customers drive performance, detect fraud, and make better decisions.

Responsibilities

Proof of Concept (PoC) Support

• Prepare presentation materials (PowerPoint) in English, and ideally Thai.
• Organize documentation and instructions for cross-functional teams.
• Assist in populating dashboards and generating reports to support PoC delivery.

Administrative and Operational Support

• Support with invoice preparation and validation for clients.
• Track and manage tasks using project management tools like Asana (or similar).
• Provide basic guidance on internal platfor...