Customer Service Operations Exports Americas Coordinator, Monterrey, México

Position Overview

A leading multinational company is seeking a highly analytical and customer-oriented professional to manage international order fulfillment processes and support regional supply chain operations. This role serves as a key liaison between customers, commercial teams, planning, logistics, and finance, ensuring excellent service levels, operational efficiency, and continuous improvement across multiple international markets.

The successful candidate will play a strategic role in demand planning, order management, customer service excellence, and cross-functional coordination while contributing to business performance through data-driven decision-making and process optimization.

Key Responsibilities

• Manage the end-to-end order-to-cash process, ensuring timely and accurate order execution.
• Coordinate communication between customers, commercial teams, supply planning, logistics, and finance...