Customer Service Operations Manager

Job Title: Customer Operations & Service Manager

Location (city, state): Andover, MA

Industry: Manufacturing / Industrial Technology

Pay: $120,000 – $140,000 DOE

Benefits: Full benefits package (medical, dental, vision, PTO, and more)

About Our Client:

Addison Group is partnering with a well-established manufacturing organization seeking a Customer Operations & Service Manager to play a critical leadership role at the intersection of customer experience, operations, and commercial execution. This is a high-visibility position with direct impact on service performance, order flow, and cross-functional business alignment.

Job Description:

This is a strategic, hands-on leadership role responsible for driving end-to-end customer operations while improving how the business executes acros...