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Customer Service Professional

Company 81 - Manulife Data Services Inc.

Quezon City, Metro Manila, Philippines Full time June 07, 2026
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Opportunity Description

Position Responsibilities

  • Provide excellent customer service to both internal and external clients.

  • Effective communication with plan members and plan sponsors in a calm and professional manner.

  • Access appropriate information from various Manulife systems.

  • Research and resolve inquiries within specified timelines.

  • Handle sensitive issues in order to ensure customer satisfaction and maintain confidentiality of private personal information.

  • Required Qualifications:

  • EXPERIENCE: Preferably with call center experience (international voice). Open to SHS, or college undergraduate with at least 2 years of international voice account experience.

  • EDUCATION: Completed 2 years in College, Associate Degree, or Bachelor's Degree. Open to SHS, or college undergraduate with at least 2 years of international voice account experience.

  • SCHEDULE: Am...

  • Full time Information and Record Clerks

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