Opportunity Description
RESPONSIBILITIES:
Welcoming customers to the Service Reception Check-in and Check-out of Customer watches Presentation of Service Estimation Sharing of Product Knowledge to reach trust and understanding with customer Sharing of Product & Customer Experiences with Superiors for ongoing improvement Following up with customer’s request, within given company guidelines, to guarantee the service to be done accurately Maintaining and updating service system and customer data Monitoring the service process through DP (Day Promised) and contact information Handling of customer enquiries through the phone Communicate with the customer to guarantee the correct information to be delivered/updated accurately and punctually Update system and transfer information to relevant department to guarantee any service updates to be followed up in time ...
Full-time
Information and Record Clerks
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