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Customer Service Rep

Hood Container Corporation

Walker, Michigan, United States Full-time Regular June 12, 2026
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Opportunity Description

About the Role:

As an on-site Customer Service Representative in the packaging manufacturing industry, you will serve as the primary point of contact between our company and our valued customers. Your role is critical in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing accurate information about our products and services. You will collaborate closely with production, logistics, and sales teams to facilitate smooth order processing and timely delivery. By maintaining detailed records of customer interactions and feedback, you will contribute to continuous improvement initiatives that enhance overall customer experience. Ultimately, your efforts will help build strong, long-lasting relationships that support the company’s growth and reputation in the manufacturing sector.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role within a manufacturing or indust...
  • Full-time Regular Information and Record Clerks

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