Customer Service Rep(GCS-CSO,Philippines:Cebu)

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview
+ Accurate and timely entry and processing of after-sales orders.
+ Address customer concerns, including order status, order changes, and initial delivery time commitments.
+ Resolve customer issues as a liaison between multiple departments, including sales, planning, and logistics.
+ Evaluate issues and order discrepancies as communicated by the customer and work on resolving them.
+ Provide the highest leve...