Customer Service Representative at BMW Markham

Become a vital part of the Service customer support team at BMW Markham. We are seeking a dedicated Customer Relations Representative to provide exceptional service and ensure customer satisfaction.

At BMW Markham, you'll be the first point of contact for customers, greeting visitors, and answering phone inquiries. Strong communication and customer service skills are essential, as you will assist with service-related questions and handle complaints professionally. A background in call center environments and knowledge of Microsoft Office is required to excel in this role.

Key Responsibilities:
• Greet customers and ensure top-notch service
• Direct phone calls and deliver messages accurately
• Provide basic dealership information to callers
• Address customer questions regarding services
• Manage customer complaints with confidence

Requirements:
• Mandatory call center experience required
• Proficient in M...