Customer Service Representative

Roy Medical Assistance Pvt. Ltd. is a leading global provider of end-to-end medical assistance, offering innovative travel assistance products and services. With unmatched management capabilities and a robust Global Provider Network, we ensure extensive coverage for travelers worldwide. Headquartered in New Delhi NCR, India, and running alarm centers in five countries including China and Singapore, we deliver 24/7 assistance to tourists, expatriates, embassies, insurance companies, and individuals. Currently covering over 5,000 international hospitals and partnering with 200 travel insurance providers, we are committed to high-quality care and cost-effective solutions for international patients worldwide.

This is a full-time, on-site role for a Customer Service Representative based in Gurugram. The Customer Service Representative will manage incoming customer inquiries, provide timely and accurate information, res...