Customer Service Representative

Description We are looking for a Customer Service Representative to join a collaborative team in Centralia, Washington. This Long-term Contract position is ideal for someone who enjoys supporting customers, coordinating orders from initial request through final delivery, and keeping account details organized and accurate. The role requires strong communication, attention to detail, and the ability to manage multiple priorities while building positive relationships with clients and internal teams.

Responsibilities:
• Oversee customer orders throughout the full process, from order intake and entry to shipment coordination and final follow-up.
• Maintain customer accounts by updating records, confirming order accuracy, and ensuring supporting documentation is complete and organized.
• Respond to inbound and outbound customer communications by phone and email, providing timely updates, resolving questions, and strengthening client relationships.
• Prepare pricing infor...