Customer Service Representative

Customer Service Representative - Reference 1381

Location: Colchester, Essex

Job Salary: Starting from £27,000 Per Annum(depending on relevant Customer Serviceexperience).

Job Type: Permanent

Hours: Monday - Friday. 7.30am - 4.30pm Per Week.

Please note there is no Remote or Hybrid Working for this role.

Role

Responsible for delivering an excellent customer experience by managing customer samples, orders, and dispatches through third-party logistics (3PL) providers. The role involves handling enquiries, resolving issues, and providing accurate information regarding products, availability, and delivery timelines.

The successful candidate will be highly organised, detail oriented, and capable of managing multiple priorities. You will play a key role in ensuring smooth end to end order processing, maintaining customer satisfaction, and supporting operational efficiency. ...