Customer Service Representative

Company Overview:

Diamond Mattress Texas is a fourth generation, family-owned and operated company committed to handcrafting mattresses in the USA since 1946. We care about our customers and our products, focusing on quality, value, and promoting the importance of a good night’s sleep for your health.

Position Overview:

Diamond Mattress Texas is looking for a motivated Customer Service Representative to provide exceptional support to customers, retailers, and internal teams. This role will be responsible for handling inquiries, resolving issues, processing orders, and ensuring a positive customer experience throughout the sales and delivery process. The ideal candidate is organized, detail-oriented, and committed to delivering professional and timely service in a fast-paced manufacturing environment.

Job Summary / Basic Function/Responsibilities:

• Must...