Customer Service Representative (German)

About the Company

MSX International Group (MSXI) is a leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries.

Job Overview

We are seeking a Customer Service Representative to support automotive dealerships and clients.

Responsibilities

• Attend calls and respond to emails from clients and dealerships.
• Follow up with customers until their inquiries are fully resolved.
• Make reminder calls and follow up on incidents to achieve maximum satisfaction.
• Update databases, draft reports, and create summaries.

Benefits

• Permanent contract from day one.
• Salary: €24,000 gross per year.
• Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5‑6 months).
• Part of a great team in an internationally consolidated company.
• Opportunity to gain ...