Customer Service Representative

Job Description
The Customer Service Representative serves as a vital bridge between the company, the medical community, and customers placing product orders. In this role, you communicate with professionalism, confidence, and clarity while creating a supportive experience for each customer interaction. You learn a diverse product line and its applications, coordinate closely with internal teams, and proactively identify opportunities to introduce additional relevant products. This position offers a strong career entry point with significant room for growth and advancement within a collaborative, medical device manufacturing environment.
Responsibilities

+ Confidently handle a high volume of incoming phone calls related to product orders, inquiries, and payments while maintaining a professional and courteous demeanor.

+ Communicate clearly and knowledgeably with customers, including medical professionals, to understand their needs and provide accurate informatio...