Opportunity Description
Customer Service Representative – Healthcare
Davao City | Onsite
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people‑first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.
Job Description
We are seeking Healthcare Customer Service Representatives to provide support for patient inquiries, insurance concerns, and service‑related requests while ensuring accurate information and quality service at all times.
Responsibilities
- Respond to patient and client inquiries via phone, chat, or email
- Provide guidance on healthcare services, claims, and coverage
- Assist with documentati...
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