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Customer Service Representative (Hybrid)

Informa PLC

Abingdon, England, United Kingdom Full-time June 07, 2026
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Opportunity Description

Job Description

We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal and external customers.

Help us progress human progress through knowledge! As a Customer Service Representative you will aid in our mission by…

  • Taking ownership of customer queries received via phone, email, live chat and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practice. Striving to increase customer satisfaction/first time resolution and reduce the need for customers to contact. 
  • Take responsibility for the processing of orders, invoices, quotes, returns and claims, working precisely and carefully, responding appropriately and swiftly to queries, problems and special requests from customers, accelerating these to team leaders and managers where appropriate.
  • Resolving prod...
    • Full-time Information and Record Clerks

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    Opportunity Details

    Location Abingdon, England
    Country United Kingdom
    Type Full-time
    Category Information and Record Clerks
    Posted June 07, 2026
    Deadline July 17, 2026

    About Informa PLC

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    Informa PLC

    Abingdon, United Kingdom

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