Customer Service Representative I

AF - Group is seeking a detail-oriented and motivated Customer Service Representative I to join its policy services team in Lansing, Michigan. This role focuses on providing administrative support, accurate data entry, and policy issuance assistance within a structured insurance operations environment.

The ideal candidate will be responsible for processing policy documentation, ensuring accuracy across all transactions, and supporting internal teams in maintaining efficient workflow. This position requires strong attention to detail, the ability to manage multiple tasks, and a commitment to maintaining high-quality service standards.

This opportunity is well-suited for individuals who are looking to build a career in insurance operations, customer service, and administrative support within a professional corporate setting.

Key Responsibilities

• Type policies and endorsements using Policy Issuance and Microsoft Word systems
• Enter daily po...