Customer Service Representative (Inbound)

We are looking for a Customer Service Representative (Inbound) to support a high-volume automotive dealership by handling inbound calls from customers looking to schedule service appointments, ask questions about their vehicles, and follow up on existing service work. This is a fully remote role following a US Eastern Time schedule.

This role requires strong customer service instincts, the ability to stay calm and professional under volume, and the discipline to accurately log every interaction. If you are a clear communicator who takes ownership of the customer experience from the first hello to the confirmed appointment, this role is a strong fit.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can ...