Customer Service Representative

Customer Service Representative

Conduent are a Global Business Processing Outsource company. This role will be supporting a busy transportation client and will involve managing customer calls, web chat and correspondence. Being enthusiastic and motivated to deliver an outstanding level of customer service is paramount to our global & mission‑critical services. The role can be varied across all teams, so flexibility is required.

Start date: Monday 29th June 2026

Contract: Permanent

Location: Leeds, LS11 5BD

Shifts: 37.5 hours per week, rotational shifts - Monday to Sunday between the hours of 08.00am and 20.00pm with alternate days worked on a weekend.

Salary: £24,784.50 rising to £25,272.00 after completion of probation period (Pro‑Rata)

Your responsibilities will include:

• Provide excellent customer service over the phone, email and webchat.
• Identifying oppo...