Customer Service Representative

Customer Service Representative (ENF-CustomerServiceRep-0626)

Customer Service Representative

Do you have Customer Service experience? Then this could be the job for you.

The perfect candidate will be interacting with customers over the phone to provide the first-class service we are well known for.

Qualifications

• Strong customer service experience, ideally within a telesales environment
• Great telephone manners and email writing skills
• Ability to engage with customers on the phone in a friendly, empathetic, and professional way
• Can happily take ownership of queries and ensure that these are followed through to resolution
• Strong IT skills (or willingness to learn)
• Eligibility to live and work in the UK
• A good standard of spoken English

Responsibilities

• Provide a high quality of service to our customers
• Understand and complete processes in accordanc...