Customer Service Representative

Job Description

• Coordinates patient screenings and follow-ups with Front Desk and Reception.
• Analyzes and reports survey results.
• Manages patient flow and escalates issues to supervisors.
• Handles new patient intake for tests and staff.
• Prepares clinic facilitates and equipment, ensuring cleanliness and functionality.
• Resolves operational issues with the supervisors to prevent delays.
• Enhances efficiency and patient satisfaction by monitoring and improving procedures.

Job Qualifications

• College undergraduate or graduate, or holder of a vocational or associate degree.
• Self Starter, multi-tasking and can work under pressure and tight schedule.
• Quality Focus and Analyzing information
• Very Good Communication Skills and Documentation Skills.
• Ability to type quickly and accurately.
• Proficiency in MS Office.
• Strong organiz...