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Customer Service Representative

Waste Connections

Norfolk, VA, United States Full-time June 04, 2026
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Opportunity Description

**Are you a High Energy CSR?**

**Do you have Call Center experience?**

Bay Disposal is looking for a High Energy **Customer Service Representative** to join the team at our Hauling location in **Norfolk, VA.**

**DUTIES AND RESPONSIBILITIES:**

+ Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
+ Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
+ Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
+ Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
+ Delivers services to customers in a manner that promotes goo...
Full-time other-general

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