Customer Service Representative

Description

• Provide exceptional customer service through various channels (phone, email, chat).
• Resolve customer inquiries and issues in a timely and professional manner.
• Educate customers about products and services to enhance their experience.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree
• Experience Level: Fresh graduate or 0-2 years of experience in customer service.
• Skills and Competencies: Strong interpersonal skills and English proficiency.
• Skills and Competencies: Knowledge of sales and marketing principles.
• Skills and Competencies: Experience with customer relationship management (CRM) tools.
• Qualities and Traits: Positive att...