Customer Service Representative

Company Description

Otto Tiles & Design is an award-winning contemporary tile company specializing in high-end crafted tiles such as encaustic cement tiles, Moroccan tiles, ceramic tiles, terrazzo tiles, fish scale tiles, Turkish tiles, and bespoke designs. With locations in London, Miami, and Istanbul, Otto Tiles is dedicated to creating unique and innovative products that combine tradition and modernity. The company is known for its commitment to quality and exceptional design, making it a trusted name in the industry. Otto Tiles caters to a variety of clients, including homeowners, architects, and interior designers, helping them bring their visions to life.

Role Description

This is a full-time, fully remote role for a Customer Service Representative based in Miami, FL. The Customer Service Representative will provide exceptional support to clients, assist in addressing inquiries via email and via phone, handle order processing, and resolve issues ...