Customer Service Representative

Window Genie, a Neighborly company, is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, pressure washing, holiday lighting, gutter cleaning, and window tinting.

As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You should be self-motivated, energetic, detail oriented, and driven to provide the highest customer service. Must be comfortable in day-to-day business operations and a great communicator.

Specific Responsibilities:
• Answer inbound phone calls.
• Provide job estimates/quotes for services and close the sale.
• Manage and enter all data into the point-of-sale system. Be willing to specialize in our systems.
• Schedule and communicate all jobs, callbacks, delays, and estimates with customers and service professionals.
• Educate custome...