Opportunity Description
Job Summary:
This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.
The base salary range for this position is $43,000 - $44,500.
Responsibilities:
+ Receiving and greeting customers in the local office and/or over the phone or online
+ Processing payments and balancing cash funds:
+ Posting payments in CSS, processing Ite...
This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.
The base salary range for this position is $43,000 - $44,500.
Responsibilities:
+ Receiving and greeting customers in the local office and/or over the phone or online
+ Processing payments and balancing cash funds:
+ Posting payments in CSS, processing Ite...
Ready to Apply?
Submit your application for Customer Service Representative at Southern Company
Apply for this Position