Customer Service Representative

Overview

On-site - Rizal • 1-3 years of experience • Bachelor • Full-time

Job Description

• Greet and engage customers, assisting them in finding electronic products suited to their needs.
• Demonstrate product features, functionality, and benefits to encourage purchases.
• Stay knowledgeable about the store’s inventory, promotions, and new arrivals.
• Process transactions using the point-of-sale (POS) system, ensuring accuracy in billing and payments.
• Handle customer inquiries and resolve issues promptly and professionally.
• Maintain the cleanliness and organization of the sales floor and product displays.
• Upsell and cross-sell complementary products, warranties, and accessories.
• Monitor inventory levels and inform management of restocking needs.
• Stay informed about the latest trends and advancements in electronic gadgets and appliances.
• Assist with store promotions, product lau...