Customer Service Representative

Adecco is hiring immediately for Customer Service Representatives at United Healthcare in San Juan, PR. Customer Service Representatives handle essential tasks with one of our premier clients with starting pay at $13.00 - $13.50/hr depending on experience, plus available overtime. As a Customer Service Representative, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems, research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues, may assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools, and may contact care providers (doctor’s offices) on behalf of t...