Customer Service Representative

Description We are looking for a Customer Service Representative to support daily front-line operations in an ambulatory clinic in Seattle, Washington. This Long-term Contract position is ideal for someone who enjoys helping patients, managing high-volume communication, and keeping appointment workflows organized. The person in this role will create a welcoming experience for patients while coordinating administrative tasks that contribute to efficient, safe, and responsive care.

Responsibilities:
• Respond to incoming patient calls promptly, provide clear assistance, and direct inquiries to the appropriate clinical or administrative contacts.
• Arrange, confirm, and adjust appointments while maintaining accurate daily schedules for providers and clinic operations.
• Welcome patients during visits, guide them through check-in and rooming activities, and help ensure a respectful and comfortable experience.
• Enter and update service-related information with accuracy...