Customer Service Representative - Spanish bilingual

Wolfe is a Pittsburgh-based FinTech company building leading gift and payments brands — including PerfectGift.com, Gift Card Granny, and Giftya — and we are actively embedding AI across our product, our internal processes, and the way our teams work day-to-day. As a Customer Service Representative, you'll be the first point of contact for our customers, resolving questions across phone and ticketing channels with care and accuracy. You'll work in an environment where AI-assisted tools increasingly support how we triage, research, and respond, and your frontline insight will help shape how those tools improve the customer experience. We're looking for a bilingual communicator who takes pride in thorough work and genuinely enjoys helping people. This is a 5-day onsite role in Pittsburgh, PA.