Customer Service Representative - Trilingual FR/EN/SP

UnifyCX está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia.

What Will You Do?

As a Customer Service Representative, you will be responsible to act as the first point of contact to provide quality customer service for members, attorneys and associates, answering and managing their inquiries for information or service through inbound and outbound calls. The ideal candidate will have a strong service orientation and the ability to effectively communicate in English.

Key Responsibilities

• Information gathering and registering: Obtain specific information from a traffic citation and input it into the computer system.
• Obtain specific information regarding a member’s past driving record: Enter it into the computer system.
• Providing instructions and requirements to members: Relay laws and procedu...