Customer Service Representative

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!

**Job Summary:**

The Customer Service Representative supports internal branches and external customers by accurately entering orders, providing timely information, and ensuring a smooth sales and rental process. This role requires strong communication, attention to detail, and the ability to work collaboratively across departments in a fast‑paced environment.

**Key Responsibilities:**

+ Respond to customer and branch inquiries via phone and email with clear, professional communication.
+ Enter and maintain accurate orders, requisitions, and customer data in the ERP system.
+ Provide updates on product availability, pricing, shipping, and order status.
+ Coordinate shipments and monitor order progress proactively.
+ Identify basic parts and provide general product informati...