Opportunity Description
Our Client, a Financial company, is looking for a Customer Service Representative for their Remote location. Responsibilities:
+ Handle inbound HR inquiries (payroll, benefits, time tracking, employee relations, etc.)
+ Manage cases in Salesforce
+ Support HR operations in Workday
+ Conduct exit interviews and assist with ondemand checks
+ Triage issues and escalate to appropriate tiers as needed
+ Maintain confidentiality and data integrity
+ Meet KPIs and performance metrics
Requirements:
+ Strong customer service background (call center experience preferred)
+ Excellent communication, problemsolving, and time management skills
+ Experience working with HR systems (Salesforce, Workday preferred)
+ High attention to detail and professionalism handling sensitive information.
Why Should You Apply?
+ Health Benefits
+ Referr...
+ Handle inbound HR inquiries (payroll, benefits, time tracking, employee relations, etc.)
+ Manage cases in Salesforce
+ Support HR operations in Workday
+ Conduct exit interviews and assist with ondemand checks
+ Triage issues and escalate to appropriate tiers as needed
+ Maintain confidentiality and data integrity
+ Meet KPIs and performance metrics
Requirements:
+ Strong customer service background (call center experience preferred)
+ Excellent communication, problemsolving, and time management skills
+ Experience working with HR systems (Salesforce, Workday preferred)
+ High attention to detail and professionalism handling sensitive information.
Why Should You Apply?
+ Health Benefits
+ Referr...
Ready to Apply?
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